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Why does my AI assistant say a Zoya tool requires Zoya Pro?

Every Zoya tool for app accounts needs a paid Zoya Pro subscription. Here's how to fix the message.

Using Zoya in an AI assistant requires an active, paid Zoya Pro subscription. If your account doesn't have one, or is still in a free trial, your assistant will pass along a message like "compliance___get_report requires Zoya Pro, which this account doesn't have."

The message says other tools keep working

That line is accurate for developer accounts, where some tools work on every plan. For a Zoya app account, every Zoya tool requires Zoya Pro, so the other tools will return the same message until your account has Zoya Pro.

Free trials don't count

Zoya tools in AI assistants work once your Zoya Pro subscription is paid. If you're in a free trial, they'll start working when your trial converts to a paid subscription.

How to fix it

  1. Make sure you have an active Zoya Pro subscription. You can subscribe in the Zoya app. See What is included in a Zoya Pro subscription?

  2. Check that you connected the right account. On Zoya's sign-in page, you should have chosen Zoya app account and signed in with the same login as your Zoya Pro account. If you're not sure, disconnect Zoya in your assistant and connect it again

  3. If you just subscribed, wait a minute, then ask your assistant again. You don't need to reconnect

Using a developer account?

If you signed in with a Developer account, the message names the Zoya API plan the tool needs, such as the Advanced Compliance plan, and links to developer.zoya.finance/pricing.

If you have an active Zoya Pro subscription and still see this message, send us a message and we'll take a look.

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